Download the R&R 360 Professionals + Homeowners Report to stay ahead in the restoration and remediation industry by aligning your services with key market trends and customer needs.
Why Download this Report?
The R&R 360 Professionals + Homeowners Report provides an in-depth analysis of the restoration and remediation industry from both professional and homeowner perspectives. This essential report highlights key market trends, budgets, and revenue projections, covering current usage and future purchase plans for products, chemicals, and equipment. It explores manpower considerations, sourcing of equipment and supplies, pricing of services, and industry-specific training and staffing practices. By detailing homeowners' expectations and experiences, the report offers valuable insights for industry professionals to align their offerings with customer needs, enhancing service delivery and satisfaction. This comprehensive examination of restoration and remediation trends and challenges equips industry professionals with the knowledge to navigate the evolving landscape and gain a competitive edge.
Who Should Read this Report?
Restoration and Remediation Service Providers: To refine service offerings and align with industry standards.
Industry Consultants, Advisors, and Business Strategists: Seeking data-backed insights and identifying growth opportunities within the sector.
Business Development, Marketing Professionals, and Sales Teams: To understand customer expectations and develop targeted strategies.
Product Managers and Developers: Designing services that meet market needs.
Vice Presidents, Directors, and Managers: Gaining insights into market trends and strategic planning.
Planning, Project Management, and Operations Professionals: Staying informed about current practices and future market demands.
Manufacturers and Suppliers: Aligning product development with market needs.
Financial and Insurance Professionals: Understanding pricing and risk factors in the market.
Restoration and Remediation Contractors, Installers, and Dealers: Enhancing service offerings and aligning with industry standards.
Any Professional Involved in Homeowner Services: Staying informed on industry trends and customer preferences.
Study Objectives
Restoration and remediation tools, equipment, and chemicals currently in use, along with future purchasing plans.
Sourcing criteria for tools and equipment, highlighting important attributes in selecting restoration and remediation supplies.
Types of restoration and remediation work professionals are involved in, and anticipated changes in revenue from specific areas.
Budget allocation for equipment, chemicals, technology, and other related products.
Specific sustainability initiatives undertaken by businesses.
Key insights from homeowners to better equip cleaning and restoration/remediation contractors, including:
- Important attributes in the company/contractor selection decision.
- Pricing and financing expectations.
- Insights into the purchase process.
- Contractor perspectives on these topics to compare and contrast with homeowner expectations.
Methodology
Professionals: The data for this report was collected through online surveys completed by active, qualified subscribers to the print, digital, and/or eNewsletter of Restoration & Remediation and members of myCLEARopinion Panel. These respondents belong to restoration/remediation contracting firms or are indoor environmental professionals. Data was collected February 2 – 11, 2024.
Homeowners: The data for this report was collected through online surveys completed by active, qualified members of myCLEARopinion Panel who are involved in decisions surrounding restoration & remediation at their residence. Data was collected February 2 – 6, 2024.
Data Analysis
We use SPSS, a statistical software package, to tabulate all closed-ended numerical data, while open-ended questions are either summarized, coded, or included as written by respondents. Data is presented in graphic and tabular formats, detailing the number of respondents for each question. Sample sizes may vary throughout the report due to skip logic, data cleaning, or missing responses, and some totals may not equal 100% due to rounding. Key metrics include the mean (arithmetic average) and median (middle value of responses). Net values, such as top 2 box scores, may not match individual percentages due to rounding. Sample sizes are indicated as 'n=xx,' with sizes of 30 or more considered statistically reliable, while those below 15 are interpreted directionally. Statistical significance is highlighted at a 90% confidence level, showing results that are likely not due to chance. Significant differences between response options are clearly indicated in the report.